Frequently Asked Questions (FAQ)
Last updated: 2/6/2025

1. What products does Infifnit Gaming offer?
We specialize in high-performance gaming laptops and PlayStation 5 consoles, along with related accessories designed to deliver top-tier gaming experiences.

2. Are your gaming laptops new and original?
Yes, all our laptops are brand new, sourced from trusted manufacturers, and come with original packaging and warranty.

3. Do your products come with a warranty?
Absolutely. Most of our products come with a manufacturer’s warranty. Details are listed on each product page. You can also contact us for warranty support.

4. How long does delivery take?
Orders are typically processed within 1–3 business days. Delivery time depends on your location, but most orders arrive within 3–7 working days.

5. Do you offer international shipping?
Currently, we offer domestic shipping only. International shipping may be added soon—stay tuned!

6. What payment methods do you accept?
We accept Visa, Instapay, Phone cash and other secure online payment methods. All transactions are encrypted and secure.

7. Can I return or exchange a product?
Yes. We accept returns of unopened, unused products within 14 days of delivery. Please visit our Return Policy or contact support for instructions.

8. Is it safe to shop on your website?
Yes, our site is secured with SSL encryption, and your payment details are processed through certified secure gateways.

9. How can I contact customer service?
You can reach us via:
📧 Email: inifintesmart@gmail.com
📞 Phone: +201229551247
Our team is available Sunday to Thursday, 10 AM – 6 PM.

10. Do you offer installment or financing options?
Not at the moment, but we’re working on partnerships to make installment payments available in the near future.